77ca Privacy Policy

1Introduction

77ca takes your personal privacy extremely seriously. We believe every user has a fundamental right to have their data protected. This Privacy Policy ("Policy") explains how 77ca collects, uses, and safeguards your information.

By using 77ca's website and services, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services and contact our support team.

This Policy has been drafted in accordance with applicable data protection laws in Bangladesh and international standards. 77ca manages your information with full transparency at all times.

2What Information We Collect

77ca only collects information that is necessary to provide our services. We do not collect unnecessary or excessive data.

Information provided directly:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• Mobile banking account details (Mobile Banking / Nagad / Rocket — for payment purposes only).
• National ID or passport number (for KYC verification, where applicable).
• Information you provide during support chats.

Automatically collected information:

• IP address and device type.
• Browser type and language settings.
• Activity logs on the platform (login times, game history).
• Cookie and session data.

3How Your Information Is Used

77ca uses your information only for specific purposes, which are detailed below:

• Account Management: To create, manage, and secure your account.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: To conduct KYC for the prevention of fraud and money laundering.
• Service Improvement: To enhance and personalize your gaming experience.
• Customer Support: To provide you with fast and effective resolution of your issues.
• Promotional Communications: To keep you informed about bonuses and offers (you can opt out at any time).
• Legal Obligations: To comply with government directives and legal obligations.
• Security Analysis: To detect suspicious activity.

4Data Storage & Protection

77ca stores your information on secure servers that are monitored 24/7. Our data protection infrastructure is built to the highest industry standards.

• All stored data is protected with AES-256 encryption.
• The database is backed up regularly and access is strictly controlled.
• Only authorized staff have access to specific data.
• All staff are required to sign a data confidentiality agreement.
• Regular security audits and penetration testing are conducted.
• Data is securely deleted once the retention period expires.

5Data Sharing Policy

77ca never sells, rents, or shares your personal information for commercial purposes. Your data may only be shared in the following limited circumstances:

• Payment Processors: With payment gateways such as Mobile Banking, Nagad, and Rocket — solely for processing transactions.
• Legal Obligations: Upon a court order or lawful request from a government authority.
• Fraud Prevention: With regulatory authorities for the detection of money laundering or fraud.
• Technology Service Providers: With hosting and cybersecurity partners — who are bound by confidentiality agreements.

6Cookie Policy

77ca uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. Disabling these cookies may cause the site to not function properly.
• Performance Cookies: To understand which parts of the site are used most (anonymous data).
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: To collect anonymous usage statistics for service improvement.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

7Your Rights

As a 77ca user, you have the following rights regarding your own information:

• Right to Know: You can find out what information has been collected about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request to restrict the processing of your data in certain circumstances.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Data Portability: You can receive your information in a structured format.

8Children's Privacy

77ca is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

• Age verification is mandatory at registration.
• If a parent or guardian believes their minor child has created an account, please contact us immediately.
• If an underage account is detected, it will be immediately suspended and all associated data will be deleted.

9Security Measures

77ca has implemented the highest industry-standard security measures to keep your information safe:

• SSL/TLS Encryption: All communications on the website are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Regular Audits: Regular audits conducted by independent security experts.
• Data Masking: Sensitive data is masked even within internal systems.

Please note, however, that no internet system is 100% secure. Keeping your password strong and not sharing it with anyone is equally important.

10Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please don't hesitate to contact us:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the website.
• Response time: typically within 24–72 hours.

77ca may update this Privacy Policy at any time. You will be notified of any changes in advance via email or an on-site notice. We recommend visiting this page regularly to stay informed.